I. Basic Position Information

Job Title: Quality Manager

Department: Quality Department

Work Location: Jiangyin, Wuxi

Reporting to: General Manager

 

II. Core Objectives of the Position

Oversees the company’s quality management system, process control, and customer‑quality assurance for MLCC products, ensuring that every stage—from raw materials to final shipment—meets automotive‑grade (IATF 16949) and other high‑reliability standards. Leads the team in achieving a zero‑defect quality objective and continuously enhances customer satisfaction.

 

III. Main Responsibilities

1. System and Compliance Management

1) Establish, maintain, and continuously improve a quality management system compliant with ISO 9001 and IATF 16949 standards, and lead internal audits, external audits, and customer certifications (e.g., AEC-Q200).

2) Ensure that all quality activities comply with industry standards and customer-specific requirements.

2. Process Quality Control and Improvement

1) Lead quality control across the entire MLCC manufacturing process—including tape‑casting, printing, lamination, sintering, terminations, and testing—using SPC, CPK, and other tools to monitor the stability of critical process parameters.

2) Develop and optimize Standard Inspection Procedures (SIP), Control Plans, and Process Failure Mode and Effects Analysis (PFMEA).

3. Technical Problem Solving and Failure Analysis

1) The leader conducts root cause analyses for major process abnormalities and customer‑returned defective products, skillfully employing tools such as SEM/EDS, X-ray, and cross‑sectional analysis to identify defects (e.g., delamination, cracks, voids).

2) Establish a defect knowledge base to translate analysis findings into preventive measures for design and manufacturing processes.

4. Supplier and Raw Material Quality Management

1) Manage the quality systems and performance of key raw material suppliers (ceramic powders, electrode pastes), conduct on-site audits and provide technical support, and ensure quality at the source.

5. Customer Quality Coordination and Service

1) As the point of contact for client‑related quality issues, efficiently handle customer complaints and feedback, lead the preparation of 8D reports and the implementation of corrective actions, and maintain strong client relationships.

2) Conduct quality and technical communications with key customers in the automotive electronics and industrial control sectors.

6. Reliability Engineering Management

1) Manage the reliability laboratory, design and implement product reliability test plans (including life‑cycle testing, temperature‑humidity cycling, and solder‑heat resistance tests), and evaluate and enhance the long‑term reliability of products.

7. Team Building and the Promotion of a Quality Culture

1) Responsible for establishing, training, and developing the quality management team.

2) Monitor and analyze cost of quality (COQ), reduce internal and external failure costs through continuous improvement initiatives, and promote a quality culture that is “data-driven and prevention-focused.”

 

IV. Job Requirements

Educational Background: Bachelor’s degree or higher in Materials Science, Electrical Engineering, Chemistry, Industrial Engineering, or a related STEM field.

Work Experience: More than 5 years of quality management experience in the electronic components industry, including at least 3 years specializing in the MLCC or similar multilayer ceramic component sector. Possesses hands-on expertise in implementing the full IATF 16949 system and managing quality for automotive‑grade products (AEC‑Q200).

Professional Knowledge and Skills:

1. Proficient in MLCC manufacturing processes, material properties, and primary failure mechanisms.

2. Proficient in the five core APQP tools (FMEA, CP, SPC, MSA, PPAP) and quality improvement methodologies such as Six Sigma.

3. Possesses excellent data analysis and logical reasoning skills.

4. Strong English reading and writing skills, capable of interpreting technical standards and international customer documentation.

Core Competencies: A strong sense of responsibility and adherence to principles, with the ability to thrive under pressure; exceptional cross‑functional communication and coordination skills, coupled with strong leadership; customer‑centric mindset, backed by outstanding problem‑solving capabilities and robust closed‑loop management.

 

V. Benefits and Compensation

Compensation and Benefits: The compensation package includes base salary, performance-based bonuses, and annual salary adjustments, with a total monthly income ranging from RMB 15,000 to RMB 25,000.

Development Platform: Opportunities to engage in quality management for cutting-edge industry technologies, along with a clear career development and training framework.

Employee Benefits: Comprehensive social insurance and housing provident fund; annual health check-ups, paid annual leave, holiday benefits, and more.